CenturyLink (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world's best networking company by solving customers' increased demand for reliable and secure connections. The company also serves as its customers' trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.
Job Summary The CenturyLink Lead IT Engineer - SAP is responsible for the architecture, design, implementation and support of client managed application services of SAP. The Engineer filling this role will be a Subject Matter Expert (SME) within the area of technical focus and provide leadership, mentoring, and technical direction in the analysis of multiple and complex systems. Support will be specifically on SAP Products in cloud environment (Private / Public cloud) including but not limited to S/4 HANA, ECC, Fiori, BW/4 HANA, BW / BI, Business Objects (BOBJ / BODS), MDG, PO/PI and Solution Manager.
Actively participate in day to day support and project efforts for client environment(s)
Act as a thought and process leader for the team
Follow and promote the use of CenturyLink global process standards
Actively mentor other team members
Participate in cross functional teams to foster collaboration within and outside of global operations
Drive documentation lifecycle for client and technology specific areas
Responsible for ensuring the implementation of technical solutions utilizing expertise learned from multiple and complex client environments.
Consult and assess industry advances in technical system technologies.
Take ownership of the most complex issues in the technical landscape as SAP SME, research system related problems, solve the toughest ERP & IT related problems by figuring out solutions, and/or implementing SAP best practices to make things work.
Demonstrate experience in day-to-day production support, monitoring, issue resolution, troubleshooting skills, performance tuning, proactive system analysis and standard SAP Basis administration activities.
Proficient in installing, configuring, documenting, troubleshooting and tuning of SAP products including: S/4 HANA, ECC, Fiori, BW/4 HANA, BW / BI, Business Objects (BOBJ / BODS), MDG, PO/PI and Solution Manager.
Install and configuration of HANA server, stand-alone SLT Replication Server, add on in ECC for SLT; Create and configure connection SLT to HANA, SLT to ECC.
Must have configured SAML, SSO, SSL, Portal build and backend system configuration, Portal Integration.
Prepare and execute Pre and Post HANA migration tasks including HANA checklist, HANA Sizer, post migration checks, post upgrade remediation (SPDD, SPAU).
Experience on SAP Solution Manager tasks including Monitoring, EWA setup, E2E Root Cause Analysis.
Experience in BOBJ integration with SAP BW on HANA, BPC on NetWeaver installation and integration with SAP BW on HANA and integration testing.
Experience in HANA DB administration through HANA studio - Create Schemas, Backup & Restore Configurations, Monitoring, Integration with other Systems, etc.
Business Objects services initial configuration and job administration.
Proficient in performing SAP Heterogeneous/Homogeneous Migrations.
Ability to develop and modify scripts to automate procedures.
Assume ownership of CenturyLink managed services, including both platform and application technologies.
Liaison with project management office and appropriate project management offices to help manage the day-to-day interdependencies of multiple project teams.
Assist a supportive team-oriented work climate that enables business team members to develop professionally.
Good hands on expertise on various technical aspects of SAP and platform technologies including public cloud platform like AWS or Azure or GCP
A minimum of 5 years of experience in technology profession focused on SAP solution stack like ERP design and management
Preferred Certified NetWeaver/HANA Technology Systems Consultant and expertise in Solution Manager. Experience in SAP HANA, SAP HANA design, development, implementation, OS/DB Migrations, installations, upgrades and support of SAP NetWeaver and BO applications
Preferred certification in one of public cloud: GCP or Azure or AWS
Has strong understanding of the core BASIS modules in evaluating business requirements, and is adept at translating, validating, developing, building, verification and deploying those requirements within project timelines.
Experience with HANA integration to other SAP solutions in a high compute environment
Very strong skills and experience in Disaster Recovery and High Availability architecture. Must have performed DR on HANA or worked on scale out configurations.
Understanding of cloud architecture: Private as well Public cloud
Has strong understanding of ITSM practices based on ITIL framework including Incident, Change, Release, Problem Management, Capacity Management, etc.
Good analytical problem solving and fact finding skills.
Bachelor's degree or equivalent education and experience in Computer Science, or Engineering, with typically 5 years Enterprise level support and design experience. Strong experience in operations and application administration & design
Alternate Location: US-Arizona-Tucson; US-Colorado-Broomfield; US-Colorado-Denver; US-Georgia-Atlanta; US-Illinois-Chicago; US-Indiana-Indianapolis; US-Texas-Dallas Requisition #: 215087 This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at EEOStatement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, \"protected statuses\"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.